Good sales ops helps making sure sales data flow efficiently. And 4 data types to track

sales ops; outsourcing; research; prospection; lead generation; reply.io; prosperworks;
Sales ops helps data from your sales process to flow properly

Photo credit: Julien Chalendard

This post focuses on sales ops and how to make sure the data captured in a sales process, right from the lead gen stage, flows efficiently across the various parts of the process. And beyond avoiding data leakage, how capturing as much data early on can helps analytics even if some data pieces can be deemed not relevant initially. In this first post, I take the example of a sales ops process built around 4 services / technologies, I explain the 4 groups of data useful to capture and maintain for KPIs and reporting purposes.Read the rest

How to quantify a good prospect vs one, well, not so good?

 

Lead scoring; sales process; quantify prospect
Lead scoring. It doesn’t have to be rocket science but it helps to quantify

Photo credit: NASA Goddard Space Flight Center

 

Can you send me some information please?

This is a standard question I hear a lot when starting an engagement with a prospect. A reasonable question and one which, when we have our happy ears on, could be seen as a positive sign. The syllogism could be “All companies who have signed wanted information at the beginning of a process. He wants information. Therefore he will sign.”

But let’s be honest. This question could also mean other things:

  • First option: “Please do go away, I am busy but I am polite so I am pretending to be interested by asking you information”.
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How to nurture leads? And know what they care about.

Sales leads; lead management; rocketbolt; sales; sales process
These little ones need nurturing to hatch. Just like sales leads!

It was Monday morning. I had a rather busy weekend, ferrying kids around to all their activities (music, football, squash), managed the rugby tournament of the age section I coach and many other weekend errands. And I was suffering from Monday morning blues. I was taking a new tech company to market so a substantial portion of my time was invested in prospecting. Looking through the list of prospects I engaged with in the past few months, I was annoyed to realise there was a lot of companies we dealt with but didn’t keep in touch with.… Read the rest

Are you using sales toys? You should if you manage sales leads

Sales tool, Lead, prospects, analytics, sales analytics, salespredict
The only “toy” to predict if a lead is a good one?

Process, process, process… And people, people, people. Is this really what sales is all about? Isn’t there something for the geek amongst us? Well, yes, there is. There are some toys, some sales toys (I know, sorry…). Actually, there are loads and loads of toys! No shortage of new applications targeted at helping sales people. From CRM, big data (yes, in sales too) to predictive analytics and tracking tools, the list is endless. Here is one company that recently caught my attention: SalesPredict. I’ll try to present more companies but I start with this one not only because the technology behind their service is rather cool and similar to technologies I have been selling in the past but also because it helps people in sales.… Read the rest