Simple four points framework to avoid trying to “catch-up”

chasing
Chasing can be fun. But it’s best done efficiently

Photo credit: Adamnsinger

“Should we catch-up?” “Did you synch-up with your colleagues?” “When is a good time to synch-up?”.

As we know,  it takes a few interactions with a prospect to bring him/her as a fully fledge customer. When looking at moving prospects throughout the sales process, whilst it’s best to block a slot with the prospect for the next conversation, things never run perfectly and some form of chasing is more often than not inevitable. Above are some examples of the not so very good (understatement) follow-up emails that can be used.… Read the rest

Five practical steps to take to run POCs / trials efficiently

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But do you want a trial that last 1000 days?

Photo credit: Steve Rhodes

“But Michael, you are using a competitor product. And they are a good company. So, whilst it is great you would want to do a POC with us, I am not clear on what specific issues you want to address and, assuming we can address them, what would happen afterwards. Could you help me with this?”

Michael could not help me with this. Michael was a partner for one of the major consulting firm in the world and was keen to do a POC to test the product of my start-up.… Read the rest

When talking about your product to prospects can put you in trouble…

Sales, question, questioning, process, spilling the beans
When you sale, do you spill the beans? Or do you ask question?

Photo credit: Phil

Greeks invented the democracy. And they had an interesting way of voting. They used beans. A white bean was a vote in favour of a motion, a black bean was a vote against. The vote had to be unanimous for the motion to go through. So should the jar with the bean topples and the beans fall down, revealing a black bean, it meant something had been revealed too early and the vote had to restart. Hence the expression spilling the beans…

 

Well, nearly…

This expression might not be entirely due to the Greek way of voting (it isn’t).… Read the rest

Weekly round up: posts on sales process, pricing and training

 

Sales post; sales blog; sales blogs;
Some interesting reads on process, pricing and training

Photo credit: nicoleneu1

 

Here is a brief round of interesting posts I have read, found particularly good and thought they were worth sharing.

First of all, a post from David Brock about the companies that believe they have a sales process but, actually, simply don’t. What I like beyond David rather dry sense of humour (notably on things like “gurus” in Linkedin), is the probing of companies that believe they have a process when, actually, it is not being followed or need some updating. The post is here.

Secondly, a post on sales training and who should pay for it. … Read the rest

How to identify the real problems people have, not just those expressed.

problems, expressed problems, real problem, solution sale, questions, sales questions
That’s a problem we’ve all had. But what was the real impact?

Photo credit: Andreas Overland

It was Friday afternoon. It was sunny. And I was just walking out of a meeting with a prospect with a big smile on my face. The prospect I just met had shared with me all her problems. It was all there in my notes. It was covering all these important business problems. She didn’t have the analytics on her marketing effort. Her company was selling online but she wasn’t clear what was the products that had the best ratio between visits and actual transactions.… Read the rest

Why questions asked need to be qualified first and how to do so

Question, reverse questioning, sales questions, process
He knows the answer. But shouldn’t he qualify the question first?

Photo credit: personal stock

School days. Happy days. Lots of memories. The exuberance. The total lack of worries. School friends. Long school holidays spent in the South of France. The teachers I loved. Those I, well, liked less. And these happy moments when, as the teacher asked a question, I knew the answer, raised my hand and was just so eager to share my knowledge with the teacher and my class mates.

Sadly though, I came to realise that this eagerness to answer questions was a terrible habit we picked at school and that it was well worth trying to control this urge.… Read the rest

What to do with Linkedin profile views?

Linkedin, social selling, linkedin profile view

Like most of people on Linkedin, I check the details of the Linkedin profile views. It’s always interesting to see the variety of people curious to see more than the headline. But what do you do when people look you up on Linkedin? If the person is someone you never met, do you wonder why she or he looked up your profile? Are you feeling flattered? Well, when these is a question to be asked, I believe there is value to simply ask it. As it could lead to a conversation and, as we know, in sales, it all starts with a conversation.… Read the rest

Empathy: or how to connect with people you send emails to.

Sales, empathy
Dale Carnegie. Master of cold emailing before his time?

Are you cold mailing people? Are you talking to customers on email? Are you actually writing email to your boss, wife, customers? No? Well, you can close this page, this post is not for you. If you are, read on.


 

Good to see you are still here. You must be using email then :). I will make it short. If you are in sales and read some of these posts, you have realised/know/experienced that all conversations should be centred on the problem of the prospect. The problem, how to address it, who is impacted by the problem, etc… should be the lynchpin of all the conversation with a prospect during the sales.… Read the rest

Bring the future forward. Kids do it.

 

Bring future forward, sales questions, sales process, demo
Bring the future forward. And spend more time in the pool

 

The Sunday morning breakfast table was full of home made goodies: caramelised french toasts, chocolate filled brioche and pain brioche. Whilst eating these, the conversation was focused on what we would to in the afternoon after rugby training. And one option was starting to get a lot of the kids excited: going to a massive swimming pool with loads of slides and games. However, there was some work to do that hadn’t been done on Saturday. The conversation went a little bit like this:

“The pool sounds like a possibility but you haven’t done your homework yet., notably the French exam.

Read the rest

How to turn an interesting meeting into a productive one

Sales meeting; Interesting meeting;
This looks interesting. But beware of interesting meetings!

Photo credit: James Merhebi

Imagine this. You just walked out of a meeting with a prospect in a nice office in Central London. The conversation flew very well. Half way through the meeting, your prospect arranged for one colleague to join. She also arranged for some tea and biscuits to be brought in. A nice caring touch she didn’t have to do. And the meeting finished by the prospect saying one of these encouraging sentences:

“That was interesting. Can you send me some more information?” or “That was an interesting meeting. I will relay this internally and we need to catch-up on this.” and to finish “Very interesting.Read the rest